Complaints

When gambling at any online casino, you might experience some issues. If that happens you are entitled to make a complaint with official government regulatory bodies which issue licences or an independent regulatory body, such as AskGamblers.

If you experience any issues with CasinoEuro regarding Payment, Bonuses, Software, Deposit, Accounts or other, you are welcome to file a complaint with the AskGamblers Casino Complaints Service.

As it is important for us to be transparent, CasinoEuro has joined AskGamblers' circle of trust. We urge players who have complaints to post them publicly via the unique AskGamblers Casino Complaint Service. There is a timer installed giving each party 96 hours to respond, to encourage both the casino and the player to solve the issue as quickly as possible.